Reference

How We Handle Privacy Across Your Account

We collect what we need to run your account, verify your wallet and keep your deposits secure. Everything else stays between you and the platform — no third-party marketing lists, no data sold to outside brokers.

Account securityWallet verification dataSupport request logsDevice session recordsCookie preferences

Explore the Lobby Read FAQ

What This Policy Covers and Where It Applies

3x 3x Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy explains how 3x 3x collects, stores and uses the information you provide when you open an account, make a deposit or contact support. We gather your mobile number and payment details when you fund your wallet through bKash, Nagad or Rocket so we

1
can match incoming transfers to your account. We log device identifiers and IP addresses to protect against unauthorized access. We store chat transcripts when you reach support so our team can follow up on unresolved requests. We use cookies to keep you logged in across sessions
2
and to remember your language preference. We do not share your personal information with third-party advertisers or sell your data to marketing platforms. Access to 3x 3x and the services described here depends on your local law and the eligible regions where online gaming is permitted.
3
We retain account records for the period required by financial compliance standards, then anonymize or delete them. If you want to review the data we hold, request a correction or ask us to delete your account entirely, contact our support team through live chat or email
4
and we will process your request within the timeframe required by applicable data-protection rules. We update this policy when our data practices change; the revised version will be posted on this page with the effective date at the top.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Store Your Information

We encrypt payment data when it moves between your bKash, Nagad or Rocket app and our account system. Session cookies expire when you log out so no one else using your device can access your wallet. We store account records on secure servers and limit access to the support and compliance teams who need them to verify deposits or investigate disputes. We delete chat logs and transaction history after the retention period required by financial regulations ends.

Payment Encryption

When you send a deposit through bKash, Nagad or Rocket, the transaction ID and amount are encrypted in transit so no outside party can intercept your wallet details during the transfer.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can delete cookies from your browser settings or reject them entirely, though some account features will not work without them.

Data Retention

We keep account records and transaction logs for the period required by financial compliance rules. After that window closes, we anonymize the data or delete it permanently so your personal details no longer appear in our system.

Access Rights

You can request a copy of the data we hold, ask us to correct an error in your profile or tell us to close your account and delete your records. Contact support with your request and we will confirm the steps and timeline.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about what we collect, want to see your account data or need to update your details, our support team handles every privacy request directly. Open live chat from the account menu, send an email to the address shown in your account settings or check the contact page for our current channels. We aim to respond within one business day and will confirm what action we took on your request.

Live Chat Open the chat bubble in your account menu and tell the agent you need help with a privacy request. The team will ask for your account details and walk you through the next steps in real time.

Email Support Send your request to the support email shown in your account settings. Include your registered mobile number so we can match your message to your account and respond with the information you asked for.

Account Settings Log in and tap the settings icon. You can update your mobile number, change your email address or delete saved payment details directly from the privacy section without contacting support first.

Common Privacy Questions from Bangladesh Players

We collect your mobile number, email address and payment details when you register. We also log your device type and IP address to protect your account from unauthorized login attempts and to verify your region.

No. We keep your wallet activity internal and do not sell or share your payment records with third-party advertisers, marketing platforms or data brokers. Only our compliance team sees transaction logs when required for account verification.

We retain account records and transaction history for the period required by financial compliance regulations. Once that retention window ends, we anonymize or permanently delete your personal data so it no longer appears in our system.

Yes. Contact support through live chat or email and ask for a data export. We will send you a file containing your account details, transaction logs and support chat history within the timeframe required by applicable data-protection rules.

Log in, go to account settings and select the option to close your account, or contact support directly and ask them to delete your profile. We will process the request and confirm when your data has been removed.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can delete or block cookies in your browser settings, though some account features will not work if cookies are disabled entirely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoKing Cricket Live

How We Handle Privacy Across Your Account

How We Protect and Store Your Information

Payment Encryption

Cookie Control

Data Retention

Access Rights

How to Reach Us About Your Data

Common Privacy Questions from Bangladesh Players

01 What personal information does 3x 3x collect when I open an account?

02 Does 3x 3x share my bKash, Nagad or Rocket transaction history with other companies?

03 How long does 3x 3x store my account data after I stop using the platform?

04 Can I request a copy of the data 3x 3x holds about me?

05 How do I delete my 3x 3x account and remove my personal information?

06 What cookies does 3x 3x use and how can I control them?

Privacy Policy

Related pages

Related pages